Not good for disabled
0.5
0.5
Date of visit: November 2018
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Bad
This looked a lovely place to eat as some people I was with were vegan. On arival we asked if there was a ramp for disabled we were told yes. So far good we got in and it was lovely food looked great service was great so far great. Oh until my friend after a drink needed the toilet wheel chair in mind we asked where the toilet was. Then the bombshell was dropped not accessible for disabled or for wheelchair. At that point we all looked and thought what do we do it was in St Marys Road old town busy street. So having not eaten our food we paid and left we had to go to the holiday inn who could not have been more helpful. Very Very upset that we were not informed before hand about toilets. We never paid for what we did not have. Nor were we asked to do so.
Disabled Access In and Around
Bad
A ramp that was not great NO Disabled Toilets.
Parking & Transport
Bad
Not good we parked and walked to the venue
Accessible Toilets
0I’m not giving any rating as there was no loo for disabled.
Staff
Bad
Polite did the job but did not tell us until after drinks no loo for disabled.
Additional Information
Really bad experience not being told until after drinks sorry no disabled loo Sorry to annoyed to get photos had to leave in a hurry.
