excellent for disabled access
4.5
4.5
Date of visit: September 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Rooms all have excellent wetroom facilities so unless you really need to have a disabled equipped room you may be able to manage with a standard room. Lift to all floors. Level access. Lots of seating in dining area and lounge. Only 2 down sides: 1) the corridor doors are not automatic and are very heavy so can be difficult to open if you are using a walker or wheelchair. 2) the accessible rooms are only available as a double bed, no twin bed accessible rooms. We have stayed here dozens of times because it's pet friendly, has easy use facilities and plenty of disabled parking.
Disabled Access In and Around
Good
Lowered counter at reception, level access to ground floor. lift to all floors. No automatic doors in corridors and doors are very heavy. Lots of seating in reception.
Parking & Transport
Excellent
Lots of disabled parking outside lodge but it is shared with the service area so can get busy at certain times of day.
Accessible Toilets
Good
There is an accessible loo in the reception area but we've never used it so can't comment on how good it is, but the rooms all have great wetrooms with level entry and doors that open fully.
Staff
Good
Mostly very helpful and friendly (but we are regulars here and know most of the staff by name).
Additional Information
Great location for a short holiday as good access to main roads and visitor attractions. Lots of great places to visit nearby.
