Resource centre
3.5
3.5
Date of visit: November 2019
I have experience of challenges around: moving around
Overall Rating
Good
Part of London Road Community Hospital
Disabled Access In and Around
Good
Doors were electric. Seating available in waiting area including a high back chair. No music. High water fountain. Lowered area of counter at reception to the side. Hearing loop available. Lights not too bright. They had signs in easy read print for people with learning disabilities. As it is NHS I imagine sign language interpreters would be available.
Parking & Transport
Excellent
Disabled parking bays outside building. Bus stop (The Royal One) stops inside the hospital grounds. This bus is small but my powerchair fits on.
Accessible Toilets
Good
Accessible loo was unusual. Grab rails were of a contrasting colour but were of an unusual shape. There was also a drop down rail which didn't show in photo. Toilet was right hand transfer. Large building but still disabled loo is combined with baby changing facilities. Toilet had a sensor flush and the sink was also a sensor to turn on the water. Bin was a peddle bin. Could turn around in my power chair but would struggle fitting two people inside. The lock was unusual too, hard to turn. Toilet sign is in pictures and contrasting font. I didn't see any changing places toilet. The emergency alarm was a button next to the loo. I didn't check to see if one closer to the floor.
