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    DoubleTree by Hilton Hotel & Spa Chester

    Chester

    Evening meal in Garden Terrace Restaurant

    5

    Date of visit: March 2023

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    We were staying here for three nights. Before booking to eat in the restaurant on two of our three nights. I contacted the restaurant manager as I have a number of allergies caused by the medication I take. I needed to check that they were able to adjust things on the menu to avoid the ingredients I have an issue with. The restaurant manager was extremely helpful and the chef came up with a number of options for me. I must say the food was amazing cooked to perfection and presentation was so nice. A lot of the waiting staff were aware of my allergies as were the kitchen staff who I was informed had sterilised items to be used in my meal preparation. The restaurant is on the ground floor not far from where they have the accessible bedrooms . There is plenty of room to get about with a wheelchair tables were spaced well apart. There are large patio doors from here that take you out the garden area (no steps) that is fully paved and has patio tables and chairs. The bar area is to one side as you enter the restaurant.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Access to the restaurant is all on one level. Staff more than happy to help .

    Parking & Transport

    Rating Emoji

    Excellent

    See previous review for This hotel

    Staff

    Rating Emoji

    Excellent

    I have to say all the staff we came in contact with were amazing nothing too much trouble. If you have specific needs with regard to the menu contact them before visiting .

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