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    Duff House

    Banff

    Lovely place to visit

    4.5

    Date of visit: July 2022

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    Staff were extremely helpful and knowledgeable. Came out to the disabled parking to show us the accessible entrance at side.at every floor have me info sheets to read and guided me into accessible areas.A couple of very small rooms would have been difficult to manoeuvre in but.just looked from doorway.Lift in 2nd floor is best exited by going straight back instead of turning into side room but otherwise no problems getting about.

    Disabled Access In and Around

    Rating Emoji

    Excellent

    As previously mentioned access in your very good. Slight problem with disabled toilet and my mobility scooter but I transferred to one of their wheels and this was then ok.

    Parking & Transport

    Rating Emoji

    Excellent

    Arrived by car...disabled parking spaces to side and rear of building.

    Accessible Toilets

    Rating Emoji

    Good

    Staff

    Rating Emoji

    Excellent

    All the staff were lovely and made me very welcome.

    Additional Information

    Everyone was wearing masks which was reassuring. Unfortunately the tea room was closed due to the provider pulling out. If they can get it up and running again it would be great. Beautiful grounds with play area for children.

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