2.5
They try but not the best accessible venue
When booking tickets we were told to book 1 ticket (for a wheelchair user and carer) and then email them to advise and they’d put our name on the access list and allow a free carer. I’m not sure what happens if you book and there aren’t accessible areas available as it looked like there were only 4 disabled and carer spaces.
The step free entrance is hidden around the back of the venue on Kentish Town Road, it’s not sign posted but you have to go up to a graffitied fence to the left of the Trinity United Reformed Church. There will usually be a security guard there you will let you into the alleyway area after checking your name is on the list. This is also the backstage kind of area. When we went there were no seats and you’re just told to stand over in the corner until the venue is ready to accept people.
When they open the venue you will be taken to one of two fire exits and this is your area for the duration of the event. You’re technically sat on the fire exits and if you aren’t in a wheelchair they usually provide stools. There are steps down to the main floor, merchandise stall, bar and toilets so if you need to use any of these you need to be escorted back out onto Kentish Town Road, down the road, and then through another back door and alley way to the ground floor where everything else is. The accessible toilet was ok but it feels a bit rushed knowing you then have to be escorted out and round again.
The view of the stage is good as you’re above the crowd but you do feel like an after thought and if anyone needs to be escorted out the venue due to a medical emergency or anything else, you are in the way and have to move outside to let them out. It does let you enjoy the show but it’s not the most accessible especially if you need quick access to toilets.
When booking tickets we were told to book 1 ticket (for a wheelchair user and carer) and then email them to advise and they’d put our name on the access list and allow a free carer. I’m not sure what happens if you book and there aren’t accessible areas available as it looked like there were only 4 disabled and carer spaces.
The step free entrance is hidden around the back of the venue on Kentish Town Road, it’s not sign posted but you have to go up to a graffitied fence to the left of the Trinity United Reformed Church. There will usually be a security guard there you will let you into the alleyway area after checking your name is on the list. This is also the backstage kind of area. When we went there were no seats and you’re just told to stand over in the corner until the venue is ready to accept people.
When they open the venue you will be taken to one of two fire exits and this is your area for the duration of the event. You’re technically sat on the fire exits and if you aren’t in a wheelchair they usually provide stools. There are steps down to the main floor, merchandise stall, bar and toilets so if you need to use any of these you need to be escorted back out onto Kentish Town Road, down the road, and then through another back door and alley way to the ground floor where everything else is. The accessible toilet was ok but it feels a bit rushed knowing you then have to be escorted out and round again.
The view of the stage is good as you’re above the crowd but you do feel like an after thought and if anyone needs to be escorted out the venue due to a medical emergency or anything else, you are in the way and have to move outside to let them out. It does let you enjoy the show but it’s not the most accessible especially if you need quick access to toilets.
