Let down by toilet
3
3
Date of visit: September 2016
I have experience of challenges around: moving around
Overall Rating
Average
Step free with a great subway ramp to some platforms, step free to get out to the car park. Let down by accessible toilet and staff who forgot to get the ramp out to board.
Disabled Access In and Around
Excellent
Good smooth level access to all platforms. Great long ramp to reach other platforms - perhaps a long push for manual chair users.
Parking & Transport
Average
Car park and taxis just outside but not used.
Accessible Toilets
Bad
Not usable for me due to right hand support rail too far from the toilet. The ramp through to Tesco next door had a step at the end and the Tesco toilet had broken support rail and was grubby.
Staff
Poor
Apologetic for forgetting to put the ramp out. Not focused even with a virtually empty platform.
