

5
Lovely people, great value
When my mobility started decreasing, my world became much smaller and many of the things I used to love doing seemed out of reach. Going for a walk, to a museum or even just the shop was exhausting and painful and simply too much walking for me. Getting a powerchair made such a difference. It gave me back independence and the freedom to explore and enjoy my surroundings again. I did a lot of research before deciding on what to buy, as anyone who has considered getting a powered mobility device will know that they are a big investment. In my case, the Freedom Pro ST from Etech Mobility seemed like the best choice in terms of sturdiness and power balanced with a price tag that my savings could bear.
I bought my chair online, as the only physical presence of the company was in Birmingham at the time. When I was visiting family in England earlier this year and passing through Birmingham, I took the chance to drop in for a servicing of the chair. I had made good experiences with their customer service via email before and the in-person encounter was no different. It was uncomplicated and efficient and everyone I spoke to was lovely. Image my delight then when I heard that they had just opened up a showroom in my neighbourhood in Glasgow!
I have visited the Glasgow shop a few times now, first out of sheer curiosity, but then also for some help getting my chair serviced and together with a friend who was looking into buying a powerchair for herself. I had a lovely time every time and am happier than ever with my chair.
When I was visiting with my friend for her to try out some of the chairs, we spent over an hour trying and comparing the different models, both in the showroom and outside on different surfaces and there was no rush or pressure to make a decision. She could ask questions and make notes and take photos and videos to take away and consider what would be the best choice for her.
When my mobility started decreasing, my world became much smaller and many of the things I used to love doing seemed out of reach. Going for a walk, to a museum or even just the shop was exhausting and painful and simply too much walking for me. Getting a powerchair made such a difference. It gave me back independence and the freedom to explore and enjoy my surroundings again. I did a lot of research before deciding on what to buy, as anyone who has considered getting a powered mobility device will know that they are a big investment. In my case, the Freedom Pro ST from Etech Mobility seemed like the best choice in terms of sturdiness and power balanced with a price tag that my savings could bear.
I bought my chair online, as the only physical presence of the company was in Birmingham at the time. When I was visiting family in England earlier this year and passing through Birmingham, I took the chance to drop in for a servicing of the chair. I had made good experiences with their customer service via email before and the in-person encounter was no different. It was uncomplicated and efficient and everyone I spoke to was lovely. Image my delight then when I heard that they had just opened up a showroom in my neighbourhood in Glasgow!
I have visited the Glasgow shop a few times now, first out of sheer curiosity, but then also for some help getting my chair serviced and together with a friend who was looking into buying a powerchair for herself. I had a lovely time every time and am happier than ever with my chair.
When I was visiting with my friend for her to try out some of the chairs, we spent over an hour trying and comparing the different models, both in the showroom and outside on different surfaces and there was no rush or pressure to make a decision. She could ask questions and make notes and take photos and videos to take away and consider what would be the best choice for her.