Everyman Cinema

We now have another new cinema in town! BUT THERE'S A PROBLEM!!! The Everyman is 1 year old and has 4 screens. There is accessible parking nearby, level access, a lift to the floor where all screens are located, hearing assistance and an accessible toilet. There is an identical fixed location for wheelchairs users in all 4 screens of the 2nd row [near the front] and to the left side of the screens. So if like me you cannot move your neck backwards you look below the screen level and I am unable to visit Everyman at Stratford upon Avon. I visited just after the opening and have discussed the wheelchair locations with staff but there is no choice and no reply from Head Office. Approved Document M says there should be a choice of seating for wheelchair users but with steps either side of all 4 screens this isn't happening. It would be easy to ramp one side of each screen - it is a long, low gradient level.