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    Ferro Lounge

    Saint Neots

    Super accessible and fab service

    5

    Date of visit: January 2022

    I have experience of challenges around: moving around

    Disabled toiletRoom for my chair.Plenty of room.Sink and hand drier not too high.Changing table.Front entrance.Inside facing the back.Inside facing the front.

    Overall Rating

    Rating Emoji

    Excellent

    Not only is there level access, but there is a ground floor disabled toilet that has not only got good facilities (although not a Changing Places) but is very clean and nicely decorated. All seating areas are nicely spaced out and you can order from your table. It is however very echoey and noisy due to wooden floors, so not ideal if you have sensory issues.

    Disabled Access In and Around

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    Excellent

    No hearing loop. Entrance is very wide but need assistance as the door is glass and heavy. Level access at all parts of the premises.

    Parking & Transport

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    Excellent

    Disabled parking is right opposite in the market square.

    Accessible Toilets

    Rating Emoji

    Excellent

    Not a Changing Places but large enough to get a Powered wheelchair in. It has a Changing table for babies and the hand drier and sink are actually at the right height for once! There is an emergency pull cord but it's on the wrong side and and not easily reachable if you fall.

    Staff

    Rating Emoji

    Excellent

    Super friendly and very clear about allergies too. If you have an allergy you have to order at the bar so they can ask you more detail, which is really good.

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