on placement
4
4
Date of visit: February 2017
Overall Rating
Good
the newly refurbished building has good access on the ground floor, with enough well designed disabled toilets. The walkways are clutter free and easy to navigate. outside there is accessible parking spaces and parking is free. Staff are friendly , welcoming and happy to help.
Disabled Access In and Around
Good
there is a ramp at the main entrance with a handrail for people who need assistance. the main door is automatic and wide enough for people with assistance dogs or motorised wheelchairs
Parking & Transport
Good
free parking with disabled spaces at the front and rear of the building. there is , at present, only one disable parking space at the rear of the building but it is less than 20 yards away from the main entrance
Accessible Toilets
Good
the disable toilets are fitted with alarms, D locks, baby change units, and supports for people. most of the toilets are easily accessible with plenty room, except for one where the disabled toilet and door are fine but the doorway to access the disabled toilet is too narrow
Staff
Excellent
very friendly and welcoming. if you need assistance or advice they are more than happy to help
Additional Information
the building is still getting improvements completed so would benefit from a review in the future. Upstairs in the building is a little less accessible as there is no lift. There is a motorised chair but improvements could be made to make upstairs more accessible. that doesn't take away from the overall rating of the building as the public areas are fully accessible
