Accessible Diner
5
5
Date of visit: September 2024
Overall Rating
Excellent
We were hungry after seeing a film and decided to head over to Frankie and Benny's nearby to the Vue cinema. It's a very family friendly place which was nice to see. The service and the food were both very good. We were made to feel welcome and my walker didn't phase the staff. It's nice to go out to eat without any fuss or tricky access, stress-free. We would definitely return in future.
Disabled Access In and Around
Excellent
Step free access. All ground floor. Range of seating, including booths. Some of these were up a step but there was enough choice not to have to sit there.
Parking & Transport
Excellent
We were parked at the Vue cinema at Cheshire Oaks, for which there is adequate parking. The diner was a short walk away across a paved area.
Accessible Toilets
Excellent
There was an accessible toilet on the corridor with the other toilets. It was clean and easy to use. Room for a carer, just about. Did not see a Changing Places option. All grab rails were there.
Staff
Excellent
The staff were great. The barman let us choose where we sat and even removed a chair so I didn't need to fold up my walker. The waitress was patient with us because I had to wait, having taken a tablet. She brought our drinks then gave us time to order. The food was delicious, good quality chicken burger and fries, which was all we wanted after seeing our film.
