Genting Hotel

nicola1972

10 Apr 2024

Excellent experience

5

5

Date of visit: April 2024

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Excellent

Fantastically placed for visiting the Genting Arena (NEC) and the best vegan breakfast!!! (Not an access thing but a nice change!!) 😁

Disabled Access In and Around

Excellent

Large lift up to the reception which has a disabled toilet and is open enough to ensure easy access. The room itself was large and the bathroom was well planned with a wet room type shower. Wide corridors again made access very easy.

Parking & Transport

Excellent

We drove and had pre-booked parking in the underground car park. There were about 5 disabled spaces but the car park was never full. Pre-booking is a must though!

Accessible Toilets

Good

One in the reception area - nice and clean.

Staff

Excellent

From the staff we spoke to when booking access to all the staff we met during our visit very helpful and friendly.