Well designed but not always well maintained
4.5
4.5
Date of visit: October 2021
Overall Rating
Excellent
When we recently visited the Giant's Causeway, an alarm in the visitors' centre accessible toilet had been activated. A member of staff carefully knocked on the door, then let himself in. The room was vacant, so he deactivated the alarm, and then tied the emergency cord neatly out of the way so it wouldn't be accidentally pulled again. The facilities appear to be good, but they can't be used properly if staff don't know how to maintain them.
Disabled Access In and Around
Excellent
Parking & Transport
Excellent
Accessible Toilets
Average
When we recently visited the Giant's Causeway, an alarm in the visitors' centre accessible toilet had been activated. A member of staff carefully knocked on the door, then let himself in. The room was vacant, so he deactivated the alarm, and then tied the emergency cord neatly out of the way so it wouldn't be accidentally pulled again. The facilities appear to be excellent, but they can't be used properly if staff don't know how to maintain them. The room wasn't particularly large, so I don't think it would be much use to anyone in a motorised chair, and might be a struggle for someone using smaller mobility aids. I didn't see a Changing Places style accessible bathroom, but my party didn't need one so I wasn't particularly looking.
