Afternoon tea with an MS Group
5
5
Date of visit: September 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
A beautiful setting. Glass walls overlooking a garden and golf course. Hanging nut containers attracted many birds. A massive selection of whiskies is on display!
Disabled Access In and Around
Average
Two steps at front entrance negotiable by portable ramp but this is to be improved. A disabled bedroom is having ramped access directly into room from car park. There is room to navigate around the hotel by wheelchair.
Parking & Transport
Excellent
Parking on site. Best to access by car as rural setting means public transport will be infrequent.
Accessible Toilets
Excellent
There is no accessible toilet at the moment however an accessible bedroom with ensuite wetroom (beautiful) was made available for wheelchair users and a portable frame was installed in the ladies toilet for the use of those who required it. This would have been rated 5stars if there had been a separate accessible toilet.
Staff
Excellent
Friendly, helpful and polite.
Additional Information
Will definitely visit again by which time I hope accessibility has improved and an accessible toilet has been installed.
