Smooth travel between Belfast and Dublin
4
4
Date of visit: December 2025
I am a disabled person. I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Good
I have taken the Enterprise train from Belfast Grand Central to Dublin Connolly a few times and think it is easy and comfortable and I prefer i t to the bus. While I picked the option for a wheelchair space when buying the ticket online, there was no need to make any other arrangements for assistance. I transferred from my chair to one of the companion seats so I could face the direction of travel. The seat was comfortable, the table spacious and the wifi worked well. A hot drink and snack trolley passed by two or three times on the journey between Belfast and Dublin, so you will not have to stay hungry if you did not manage to pick anything up at the swish new station in Belfast.
Disabled Access In and Around
Good
There is a step up into the carriage, but staff can bring a portable ramp to get on. Train corridors rarely are spacious, but I had no trouble going around the corner into the carriage and lining up with the ramp on the way out. There are dirty yellow lines at the edge of the exit, which are not very high contrast, and ridged metal flooring in the area right by the door. There are large colour-coded tactile buttons on the wall next to the train doors to open and close them. There are vertical handrails to the inside of either door onto the train and a horizontal handrail along the outside wall of the corridor. (The other side is the sliding door to the toilet.) There are automatic glass sliding doors leading into the seating part of the carriage. There were 2 wheelchair spaces at the front of the carriage with a table and two companion seats next to each other. Signs remind people to not leave luggage there and give priority to wheelchair users. There is an emergency call button in the wall below the window next to the table and a sign in white on green writing and Braille a foot to its left. There are USB sockets to the right of the emergency call button and two regular sockets on the wall underneath the table. There were regular announcements on the intercom, which can be a bit loud, depending on the enthusiasm of the announcer, but otherwise it was quiet.
Accessible facilities: Single-level venue, Step-free entrance, Seating at regular intervals
Parking & Transport
Excellent
I travelled to this place by bus
There are public transport links at both ends of the line: buses and trains at Belfast Grand Central, the Luas and buses from Connolly Station. I was picked up at the car park right off the platform where the train arrived.
Accessible facilities: Drop-off or pick up point, Dedicated on-site parking
Accessible Toilets
Average
The toilet was quite gross when I used it towards the end of the journey, with the sink blocked and yellow liquid on the ground. The toilet is accessed from the corridor. There is a sign with a wheelchair icon and a baby change icon on the door as well as a male and female toilet icon. The sliding door is operated with buttons on the wall to the left. The top red one is for closing and the bottom green one is for opening it. The button to open glows red when the door is unlocked. The entrance is quite wide, but there is not a lot of space inside. There is no space for a carer. When you come in, there are three buttons on the far end of the wall to your right. The top button is to lock the door, the middle one to close it and the bottom one to open the door again. You do not need to unlock the door before pressing the open button. The buttons have raised symbols, black and Braille writing. There is an alarm button to the left of the buttons on a red panel and a sign to the left of that explaining the emergency intercom in white on dark gray and Braille writing. There is another one of them and a sign below the right side of the sink. The toilet is to the left of the door and there is space for a left side transfer. There is a moveable horizontal grab rail on the right and a horizontal grab rail around the sink, which is to the left of the toilet. Also to the left are a toilet paper dispenser and a bin, both built into the wall. The flush is a yellow glowing button next to the toilet on the side of the moveable grab rail. There are signs in white on dark gray and Braille writing above the sink, labelling the tap in the middle, the soap dispenser on the right and the hand dryer on the left. There is a large mirror above the sink. There are coat hooks at different heights and a mirror with a horizontal hand rail in front of it on the wall to the right when you come in. The baby change folds out from the wall above the toilet.
Facilities: Accessible toilet
Staff
Good
Station staff were friendly and efficient, train staff checked in on several occasions and reassured that everything was arranged for disembarking the train. Staff on the intercom were either very enthusiastic or cut out several times.
