Hilton Newcastle GatesheadBottle Bank, Gateshead, NE8 2AR, United Kingdom | 0191 490 9700 | Website
One night stay
This review is especially helpful for those who have or use the following: Wheelchair
Lovely clean and smart with a large bedroom. Bathroom had rails and raised toilet but the shower was over the bath so I couldn't use it. Public areas lovely, restaurant was great, good food and views of the river.
Transport & Parking
Used public transport, taxi from station to hotel.
Level entry from dropping off point outside hotel. Spacious corridors and lifts.
In the bedroom ensuite. Raised with grab rails alarms etc.
All staff were first class
Anything else you wish to tell us?
Switchboard staff should make it clear to customers who are booking that because it is called an accessible room doesn't mean it's accessible to ALL. Not being able to climb into a bath means it is not accessible.
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