Holiday Inn Express

The only lift was broken and I was offered an accessible room on the upper floors or non accessible on ground floor As I only have one leg I opted for ground floor for my 3 night stay but could not access the shower as there was step up! How can accessible rooms be built on the upper floors - what happens in a fire Also the food choice for dinner was poor - breakfast was good

A friend and I, both disabled, stayed at this hotel for four nights. She suggested booking it because she knew that PAs get complimentary rooms. Although we found it difficult to initially book, once we did, we arrived to find the service excellent.