Good spacious room, bathroom let down
2.5
2.5
Date of visit: October 2019
I have experience of challenges around: moving around
Overall Rating
Average
We had an accessible room on the 7th floor. The bedroom area was a good size, and bed height was good. The bathroom was a let down. It is a good size wet room, but the toilet was difficult. The bar that goes from vertical to horizontal by the side of the loo is there, but the wall it’s attached to is 4 or 5 inches set back, so it doesn’t actually have much use. It’s really poor design. Using the sink was also interesting as the only working lights are ceiling downlighting and are behind you so the reflection is dark. There’s a magnifying mirror that looks like it should light, but it was broken. In the room the mirror is mounted over the desk - which has a triangular bit in front of it. The sockets are by the mirror so in a wheelchair it’s impossible to reach them without help. All in all it was really close to being great, but little things were a letdown. Location is good, a 3 minute walk from Piccadilly station.
Disabled Access In and Around
Good
Parking & Transport
Average
Got the train, was very close.
Accessible Toilets
Poor
Staff
Excellent
