Hoveton Hall Gardens

sarahlister

30 Aug 2019

Misleading information

1.5

1.5

Date of visit: August 2019

I have experience of challenges around: moving around

Overall Rating

Poor

We phoned beforehand to enquire about accessibility and were told about 75% was wheelchair accessible. This was not the case and we only managed to see about 45 %. When we spoke to a member of staff about this all she said was “well it depends on the type of wheelchair you have” but nothing like this was said over phone. They need to be clearer about how much is accessible as we enjoyed what we could see but were ultimately dissappointed