Accessible toilets shouldn’t be used as cupboards!
2
2
Date of visit: August 2021
I have experience of challenges around: moving around
Overall Rating
Poor
I visited Hula with a friend for brunch this week. The access was alright and it is easy to get to. However toilet access and care to accessibility was a big let down.
Disabled Access In and Around
Good
The restaurant is all one level access and there are different types of tables/chairs for access. To get round to certain tables however it is very tight and may be uncomfortable depending on closeness to people etc. The access to the toilet is blocked by random chairs (pictured) which was frustrating to move myself
Parking & Transport
Good
The bus stop is right outside the door - on street parking is available round a close corner - not sure about on street parking.
Accessible Toilets
Bad
There is an accessible toilet however this is currently being used as a cleaning closet also. The child/baby changing table has lots of cleaning products under it, which I found to be quite unsafe. There is also boxes and a ‘hoover’ lying about which is a massive trip hazard. The red cord also doesn’t reach the floor - another hazard!
Staff
Average
The staff were nice when waiting tables however they looked away embarrassed when they say me struggling to move chairs and then noone was to be found when I was trying to ask for help.
Additional Information
The restaurant asks you to sign into Track & Trace before sitting down and you are also encouraged to wear a mask when not seated,
