Accessible
4.5
4.5
Date of visit: September 2018
I have experience of challenges around: moving around and seeing.
Overall Rating
Excellent
Hotel accessible throughout, friendly helpful staff on hand to assist
Disabled Access In and Around
Excellent
Automatic doors, level entrance into reception, bar and breakfast area. Lift to rooms. Disabled room had a heavy door, access onto bed by wheelchair was from one side only. There was 2 red cords in the room and 2 red cords in the accessible toilet, with a great shower with seat and 4 grab rails. 2 sinks 1 lower.
Parking & Transport
0Hotel located at the end of Waterloo Street about a quarter of a mile from Central train station. I walk slowly and it took 15 minutes
Accessible Toilets
Excellent
As above
Staff
Excellent
Friendly helpful and efficient
Additional Information
Great city centre location with level access to it from nearby central train station We will be using this hotel again.


