Stylish and Comfortable hotel
4.5
4.5
Date of visit: October 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
Wheelchair Accessible hotel, on the level facilities on ground floor for drinking, breakfast and being social. Variety of seats at different levels. Tables with integrated electric plugs for your devices. Palacial accessible bedrooms with Queen sizes beds, massive bathrooms with lots of grab rails around toilet and washbasins, large level shower area with curtains, static seat, grab rails and red cord alarms throughout. Enjoyed the artistic touches light bright corridors, specially commissioned carpets, lots of mirrors.
Disabled Access In and Around
Excellent
Level access from street to ground floor, wide electric doors. Lifts light but not spacious probably adequate for wheelchairs. Doors to rooms are very heavy. Ask on booking about accessible rooms. Very well equipped with grab rails, red cord alarms etc. Found bedside lights up and sliding switches not easy to operate when lying down. Shower got very hot and is rigged for upright use, hard to use on flexible cord. Signage is script and artistic, rather than functional.
Parking & Transport
Poor
There is some on street parking at the side of the hotel but it is very expensive during the day. Try to find out position for blue badge holders. Free from 6 pm to 8 am. Hotel has deals with various car parks but prices vary. Watch out for dedicated cycle way between pavement and road. Waterloo Street is on bus routes for airport and long distance destination s but it is a one way street leading out of town.
Accessible Toilets
0Loo on ground floor not used.
Staff
Excellent
Welcoming and friendly.
Additional Information
This is a new hotel Oct 2018. On the whole it was effortless to use as a disabled customer. I particularly liked the Matt floor coverings in the bathrooms and carpeting throughout. The breakfast was self service, there is a bar, coffee shop but limited food during the day. Parking on the street anywhere in Central Glasgow is increasingly difficult due to new cycleways and emphasis on bus use rather than cars. I would stay in this hotel again!
