Pretty good but..
4
4
Date of visit: July 2025
I am a disabled person. I have experience of challenges around: a hidden impairment and moving around.
I use or have experience of: autism, walking aid
Overall Rating
Good
We arrived midday and sadly no disabled bays left. Considering the size it could do with a few more bays. Ended up parking a few hundred meters away. There is a drop off area but it's hard when you are the driver. A career ticket provided without asking for any proof which was nice. It's still very much step free and lots of automated doors. Enough seating. They have a bus to get you around and it has a chair lift. Although we didn't use mainly it seemed a bit infrequent and seemed to just drive between the main galleries but we didn't try really. They are moving bits around at the moment and one gallery is closed but still plenty to see. Only slight annoyance was the restaurant in the middle had run out of food but 2pm and we had to go to the other which had the same food the other had run out of. Not sure why they didn't just restock. It was a long walk and again the bus wasn't running. Lots and lots flying and had an enjoyable day but I overdid it and struggling today!
Disabled Access In and Around
Excellent
Parking & Transport
Good
Accessible Toilets
Good
Staff
Good
