Keith Train Station
3.5
3.5
Date of visit: December 2017
I have experience of challenges around: moving around
Overall Rating
Good
Overall a good experience with helpful staff.
Disabled Access In and Around
Good
There isn't a lot of drop down kerbs so it can be tricky to move around. There is an Induction loop available and Accessible ticket machines available. Also, Accessible booking office counters available and a ramp for train access available.
Parking & Transport
Good
There are 88 car parking spaces but only 2 disabled car parking spaces, very poor. Also was a long distance from the car to the station so if you're not so fit then it may be difficult.
Accessible Toilets
0No disabled toilets so can't comment.
Staff
Average
I booked a wheelchair ramp 48 hours before but I was waiting outside the train station and my train came but there was still no ramp ready. The staff is useless and if it wasn't for the amazing Scotrail staff on the train then I would of be stranded.
Additional Information
Book a disabled train ramp at least 48 hours before.
