Accessible library, gallery and cafe
5
5
Date of visit: June 2019
I have experience of challenges around: dexterity or coordination
Overall Rating
Excellent
My visit to Kirkcaldy Galleries was excellent. They are the latest venue to install Welcome by Neatebox so I was able to make staff aware of my assistance requirements before I arrived. I thought I would stop here for lunch before I got the train home. I was met at the entrance as soon as I walked through the door, taken through to the cafe, had the menu read out and taken to an empty table. They kindly brought over a bowl of water for my guide dog Sam as well.
Disabled Access In and Around
Excellent
Disabled access was excellent. They have wheelchair accessible ramps to the main entrance and the main entrance also has automatic doors. The galleries themselves, the shop and cafe are all on one level.
Parking & Transport
Excellent
Kirkcaldy Galleries couldn’t be in a more accessible location with plenty parking on the grounds and literally right outside the train station in Kirkcaldy as well.
Accessible Toilets
Excellent
There are accessible toilets on site
Staff
Excellent
Staff were excellent and very friendly and helpful. I was their first visitor using the Welcome by Neatebox app and Moira who assisted me was very helpful.
