La Belle Angèle

I was made aware when I enquired that there was steps to the venue, I had made arrangements to have help with me to get me and my manual wheelchair up the stairs. I was told once I was up there it was all accessible, this was a lie. There is a large lip at the entrance that my manual chair could not get over. They did not have an accessible area to watch the gig , it was just space up the back beside the bar which meant I was blocked in the whole time. With the bar and merch stand being at the "accessible" area it was extremely difficult to navigate in a wheelchair with no help from any staff. The toilet was not accessible at they where using it to store dishware , the boxes took up that much room a wheelchair could not turn around. I mentioned it to staff and was told that there was nothing they could do. I was assaulted by a member of the public, they grabbed my wheelchair and tipped it backwards and even though the staff seen they done nothing. I emailed them multiple times and offered my help in improving accessibility but I had no response. I would advice everyone able bodied or not to stay away from la Belle Angele

I checked la belle angele website before buying a wheelchair ticket, did a reconnoitre of venue so I knew where to go only to discover no ramped or lift access yet their website says that there is a wheelchair accessible toilet! So you can relieve yourself but you can't get inside.

If you're unsteady on your feet, enter via the Hastie's Close (Cowgate) entrance - there's an alley to walk down (roughly 20m) , then six steps up and one small step down - so I don't think it's wheelchair accessible, but contact the venue to check as they may be able to provide a ramp if necessary? There are then handrails to help you to the entrance. You can also enter from Guthrie Street, but there are 30ish steps down to the entrance. Having contacted them in advance, they had reserved me a table on the balcony (entrance level) behind the dancefloor. The accessible loo was also on that level, just across at the other side of the room from the reserved seats. The other loos are up six steps and across the corridor. The bar at entry level wasn't open when I was there, but there's another bar down a few steps beside the dancefloor. The staff couldn't have been more friendly and helpful and really went the extra mile to help me out, for instance bringing me out a chair while queuing.