walking disabled
3
3
Date of visit: May 2017
I have experience of challenges around: moving around
Overall Rating
Average
inaccessible. The premium caravan we booked was modern,.
Disabled Access In and Around
Average
Lift to airs wasn't big enough for a small travel scooter so wouldn't accommodate a large wheelchair and staff had to be asked to nanuall assist both going up and down. Although this was done willingly you could not utili in.
Parking & Transport
Poor
There were sufficient in front of Reception only 1 in the entertainment area. And ok next to the caravan.
Accessible Toilets
Excellent
Perfect once able to get upstairs, clean and with appropriate rails.
Staff
Good
General staff friendly and pleasant. Did not show inconvenience if helping. However the restaurant was worse than a school canteen, expensive for the type of food available £10.50 for a burger better available from a a well known fast food outlet.
Additional Information
They had thoughtfully put a dble bed 5ft in the main bedroom. However the en-suite was ok for a lyth stick but a podgy disabled as myself had to edge into the bathroom which only consisted toilet and sink.
