Last Minute Travel
3
3
Date of visit: May 2016
I have experience of challenges around: moving around
Overall Rating
Average
Before heading to Lanzarote, I had been in touch with Last Minute Tours to find out which tours, if any, would be suitable for a wheelchair user. The advice was to call into one of their offices when out there so that was what we did. I can’t remember the man’s name but he was most helpful and after some discussion we signed up for the Short South Tour. The bus turned up on time at the designated stop, seats had been reserved for us in the downstairs part of the bus and, with wheelchair safely stowed away, off we went. I always think of subsequent pickups as being part of the tour as you see other hotels and perhaps areas that you would not see otherwise. Pickups done, we were soon on the tour proper, passing lovely white-washed single storey villages and a camel park before heading into the Timanfaya National Park. We certainly enjoyed the tour and found the landscape of the National park to be quite a sight. The leaflet mentioned stopping of for a glass of wine but I can’t recall the offer of such a stop.
Disabled Access In and Around
Average
Once well up the national park, one got out the bus to see some geothermal experiments, showing how hot it was below the ground. My wife found them impressive but I didn’t venture out due to the gradient in the car park.
Staff
Average
Full marks to the bus driver. I would be apprehensive driving a car up these narrow, twisty roads, let alone a large bus. Personally I felt the the guide on the bus didn’t interact a great deal with those on board and used a pre-recorded message rather than speaking herself. Full marks again to the driver for the way he handled the bus and assisted in storing/retrieving my wheelchair
