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    Le Mercury Restaurant

    London

    Zero stars: not accessible

    0

    Date of visit: November 2014

    I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

    I use or have experience of: disabled toilet

    Overall Rating

    Rating Emoji

    Bad

    Zero stars. I was not even able to enter the restaurant.

    Disabled Access In and Around

    0

    There is a significant step into this restaurant, with doors at an awkward angle, and an inner door very close to the outer door. I was not able to enter the restaurant. We enquired whether they had a ramp or another entrance. No. The member of staff apologised, but an apology is not an accessible entrance, and they have had nearly 20 years to sort this out, since the DDA became law. Not impressed.

    Parking & Transport

    Rating Emoji

    Average

    Several bus routes will drop you off nearby in Upper St. The nearest step-free station is King's Cross, well over a mile away.

    Accessible Toilets

    0

    I never got to find out because I never got inside the restaurant.

    Staff

    Rating Emoji

    Average

    The one person we spoke to was friendly and apologetic, but didn't seem to 'get' the idea that access for disabled people was a desirable thing.

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