Beautiful Venue
5
5
Date of visit: July 2017
I have experience of challenges around: moving around
Overall Rating
Excellent
Beautiful venue, lovely grounds recently revamped castle, lower floor only open to public, but a lot of thought to accessibility put into restructure. Accessible bar, cafe , souvenir shop , and Museum nan Eilean on site as well as public rooms. Several accessible toilets. Access free. Opportunity to see the famous 'Lewis Chessmen' fold away stools, mid height provided in some areas of museum.
Disabled Access In and Around
Excellent
Good disabled access, no steps, full wheelchair access. Quite a long walk to museum and cafe for those with restricted mobility
Parking & Transport
Excellent
Plenty allocated disabled parking near entrance. Tarmacadam surface
Accessible Toilets
Excellent
Toilets not well signposted, and corridor a bit narrow , but toilets clean modern, with plenty of room to manoevere wheelchair, more than one accessible toilet available
Staff
Excellent
All staff were friendly, approachable and helpful
Additional Information
Would definitely recommend for a day out, only thing would suggest, would be some seating spaced throughout the venue to allow those with restricted mobility to rest Liked the fold away stools so much in the museum, that I want to purchase one,they're not too low or too high, perfect for those with bad hips or knees .
