We have never felt so brilliantly and unobtrusively looked after anywhere else we have been to
5
5
Date of visit: July 2023
I have experience of challenges around: moving around
Overall Rating
Excellent
This is a gallery round the back of Kings Cross Station. We went there to the David Hockney exhibition (or performance), we enjoyed it so much we went twice. A few days before our date, we got an email checking on our access needs and were told to look out for the Access Champion when we arrived. This person actually came up to us, introduced themself and said "you must be Pat and Paul". She explained where things were, took us to a lift, escorted us to the gallery, told us how to summon her when we wanted to leave, ensured we got to the toilets when we wanted to ....... everything you could possibly wish for. We have nothing but praise for Lightroom.
Disabled Access In and Around
Excellent
No seps, opening doors, people around to help, lift, seating, accessible toilets etc. We did not have to fight with the able-bodied to access anything, we got priority because of the Champion.
Parking & Transport
Excellent
We used the train and then walked from the station (8 minutes). I have no idea about parking in the area.
Accessible Toilets
Excellent
Staff
Excellent
Caring, cheerful and helpful.
