Venue Description

Llandegfedd Reservoir Visitor and Water Sports Centres are located next to the water providing fantastic views of all activities taking place. The 434 acre reservoir is set in the rolling hills between Pontypool and Usk and was created to provide drinking water for the city of Cardiff and is operated directly by Dwr Cymru Welsh Water; the only 'not for profit' water company in the UK. Access around the reservoir is currently limited for disabled users due to the nature of the local environment but plans are being developed to improve access both to the land and the water.

Accessibility

Ramped access from disabled parking area to visitor centre café or lift from lower ground floor gift shop to café. Access to balcony. All ability toilet facilities. Disabled parking adjacent to Water Sports Centre, all ability changing room/shower, lift to first floor and balcony plus all ability toilet facility. Disabled access pontoon with hoist to allow access to all ability sailing dinghies All staff dementia friendly trained

Accessible Performances

No

Awards List

Alzheimer's Society Dementia Friendly Site AALA Licenced centre for water sports Disability Sport Wales - all ability sailing venue

Toilets

Both visitor and water sports centres are new buildings (2015) and meet the requirements of disabled visitors. All toilets are accessible by wheelchair with appropriate aids for a wide range of disabilities.

Staff

Watersports staff are trained to assist wheelchair users and less able bodied individuals and provide access to adapted sailing dinghies using a patient hoist mounted to a pontoon. All visitor centre staff are Dementia Friendly trained.

Assistance dog facilities

Assistance dog exercise facilities

Immediately to the rear of the visitor centre

Other assistance dog facilities

Water bowls provided at upper and lower ground floors