High end London hotel on Park Lane taking accessibility seriously
5
5
Date of visit: September 2025
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, powerchair, toilets, wheelchair
Overall Rating
Excellent
I attended a lunch and found the accessibility throughout the hotel to be well thought out. With stairs everywhere there was always a lift or stair lift to give me access. There was not the opportunity to see an accessible room but the hotel have sent me photos.
Disabled Access In and Around
Excellent
The hotel has lots of levels but all areas were accessible by lift or stair lift.
Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals
Parking & Transport
Excellent
I travelled to this place by personal vehicle
This hotel is inside the congestion zone but does have amazing on site parking. My T6 van was too high to access the parking so the hotel reserved me an under cover space by the carpark entrance. Public transport definitely the best approach.
Accessible facilities: Drop-off or pick up point, Dedicated on-site parking
Accessible Toilets
Excellent
Facilities: Accessible toilet
Staff
Excellent
Could not be more accommodating. I did not see the adapted rooms so the manager sent me photos after the visit.
