Inaccessible for power wheelchair users
1
1
Date of visit: August 2026
I have experience of challenges around: a hidden impairment and moving around.
I use or have experience of: autism, hidden impairment, walking aid, wheelchair
Overall Rating
Bad
Lothian buses accessibility policy states that "Please be aware that, for the safety of all customers, front-mounted handcycle and power assist devices for manual wheelchairs can only be carried on our services if they have been detached and stored in a bag." And "Please be aware that we are unable to accommodate mobility scooters for travel on any of our buses unless they have been dismantled/folded and can be stored as luggage." For some one who needs for medical reasons to use a power assisted device for my wheelchair, I am not able to use the bus which I think is pretty poor
Disabled Access In and Around
Bad
Parking & Transport
Bad
I travelled to this place by walk or wheel
Staff
Bad
The staff are decent, but the carriage policy is naff
