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    Lothian Buses

    Overall rating

    About

    The Lothian group consists of Lothian, East Coast Buses, Lothian Country, Airlink, NightBus, Edinburgh Bus Tours, Lothian Motorcoaches and Eve Coaches.

    We connect the region with over 70 services and more than 700 buses which run day and night throughout the year. Our easy-access fleet is among the most modern and environmentally-friendly in the UK and now includes the city’s first zero-emission electric buses. We are also an award winning transport operator and continue to invest in technology and people to make sure our bus services meet your needs now and in the future.

    We are the UK’s largest municipal bus company and proudly owned by the City of Edinburgh, East Lothian, Mid Lothian and West Lothian councils. We’ve been based in the city for almost 100 years and are now one of the region’s largest employers with over 2,500 people, 1,700 of whom are drivers. Many of our employees are from Edinburgh and the Lothians or have made the region their home and we remain a company that’s an integral part of the local community.

    Vehicles across the network feature low floor entrances with kneeling functions and driver operated manual ramps for step free access. All of our vehicles have at least one dedicated wheelchair accessible space, alongside priority seating for passengers with mobility requirements or assistance dogs. Additional features include high visibility handrails, hearing loops and audio and visual next stop announcements to assist visually or hearing impaired travellers.

    Please be aware that we are unable to accommodate mobility scooters or front mounted handbikes/ power assist devices on any of our buses unless they have been dismantled/folded/detached and can be stored as luggage.

    Reviews

    Overall rating

    4

    (4 reviews)

    Overall rating breakdown

    5

    3

    4

    0

    3

    0

    2

    0

    1

    1

    Access (avg.)

    3.66

    Parking (avg.)

    2

    Toilets (avg.)

    -

    Staff (avg.)

    3.16

    User profile picture

    dealingwithit

    Aug 2026

    star

    1

    Inaccessible for power wheelchair users

    Lothian buses accessibility policy states that "Please be aware that, for the safety of all customers, front-mounted handcycle and power assist devices for manual wheelchairs can only be carried on our services if they have been detached and stored in a bag." And "Please be aware that we are unable to accommodate mobility scooters for travel on any of our buses unless they have been dismantled/folded and can be stored as luggage." For some one who needs for medical reasons to use a power assisted device for my wheelchair, I am not able to use the bus which I think is pretty poor
    User profile picture

    davidcj

    Aug 2026

    star

    5

    Edinburgh buses now accept mobility SCOOTERS!

    Until recently, Edinburgh buses would not permit mobility scooters onboard. In my last visit, 09/08/2026, this changed - using my TravelScoot I was able to travel around the city with ease, using the buses. A GREAT IMPROVEMENT!
    User profile picture

    nmcmurdo

    Nov 2016

    star

    5

    An easy way of getting around the city

    Whilst staying in Edinburgh last week, we used a number of buses (22, 34 and 35) to transport us from Ocean terminal to various destinations. Perhaps we were fortunate that there was no other wheelchair user wanting to us a bus that we were on but the buses appeared to be fairly frequent anyway.

    More Information

    For additional detailed accessibility information, please contact: accessibility@lothianbuses.com

    Awards at Lothian Buses

    Diversity in the Public Sector Award (The Herald & GenAnalytics Diversity Awards 2022) Scottish Transport Awards Excellence in Transport Accessibility Award (Scottish Transport Awards 2022 and 2023) Autism Friendly Award (National Autistic Society 2024)

    Contact

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    Location

    55 Annandale Street, Edinburgh, Edinburgh, Scotland, United Kingdom, EH7 4AZ

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