M&D's

carmen

21 Jul 2024

Could do better

2.5

2.5

Date of visit: July 2024

I have experience of challenges around: moving around

Overall Rating

Average

More of a funfair than a theme park. It's quite run down but for able bodied people you could have a few hours of fun here. Unfortunately, it is very difficult for wheelchair users to get on the rides. There is no way to get the wheelchair up to the ride so the user would have to be able to walk up steps and manage to wait in the queue. My step-dad managed to go on one ride but there was no where to safely leave the chair. I had to ask someone at the nearby food stall to keep an eye on it. It was a lot of effort to get up the ramp and onto the ride. The operator did assist him at the end which was appreciated. I wouldn't recommend this place for wheelchair users.

Disabled Access In and Around

Average

The indoor area is all on one level and accessible too wheelchair users. Outside there are a lot of very steep areas that are a struggle in a wheelchair. I did not notice any signs that assist those with disabilities.

Parking & Transport

Average

There aren't enough disabled parking spaces at the front of the building near the entrance.

Accessible Toilets

Average

Fairly small disabled toilets and not in the best condition but okay.

Staff

Average

Some of the staff were helpful and one helped get my step-dad off the ride. Most of them looked bored and like they didn't want to be there.