Metrocentre
5
5
Date of visit: December 2025
I have experience of challenges around: a hidden impairment, speaking or communicating and understanding.
Overall Rating
Excellent
The disabled toilets here had a red emergency pull cord and a Euan's Guide Cord Card was placed on the red emergency pull cord.
Disabled Access In and Around
Excellent
There were lift located around the centre.
Accessible facilities: Step-free entrance, Lift to all areas
Parking & Transport
Excellent
I travelled to this place by walk or wheel
Parking was free. There are blue badge parking spaces in all car parks except Blue Open Air Car Park.
Accessible facilities: Dedicated on-site parking
Accessible Toilets
Excellent
The accessible toilet I used is in the Upper Green Mall. The size was nice. The transfer space was on the right and the sink can be reached when seated on the toilet. The tap type is sensor. I opened the door by pressing the button and I pushed the button to lock the door. There was a red emergency pull cord featured.
Facilities: Accessible toilet, Changing Places toilet
Staff
Excellent
Staff were friendly here, they were helpful and they made me feel happy.
