Good underground system, mostly accessible but heed these warnings
3.5
3.5
Date of visit: October 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
The Metro is a great way to get around Lisbon quickly but you are best to note these warnings.
Disabled Access In and Around
Good
There are elevators to the subway system. Tickets are available from machines. If you get stuck there is usuall a Metro employee nearby to assist. There is a wide entry through the gates marked "canal especialle ". This gate is often closed marked with a red X above the gate. Look for the "assistance" button next to the glass screen. It connects via intercom but is almost impossible to hear the operator. Keep saying "canal especialle " and someone will come to lt you through. Once you get to the platform there are no easy access carriages. Every carriage has a four inch step and often a gap too. Bear this in mind when you think about using the underground. Otherwise it is a cheap an efficient way of zooming about the city.
Parking & Transport
Good
The Metro is right across from the cruise terminal. At the moment the pedestrian route into town is inaccessible due to building works at th port.
Staff
Excellent
All were helpful and willing to traverse the language barrier.
