A stop with a shop
4
4
Date of visit: November 2025
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Good
Montrose Railway Station is a small but well equipped station. Located on the Dundee-Abroath line, it offers services to those two locations as well as Edinburgh, Glasgow, Leeds and London. Platform 1 has a a ticket office, complete with accessible toilet, a seating area and three accessible parking spaces. There's also a super convenient Aldi near platform 1 – if you're looking for a snack your train ride or a separate accessible toilet.
Disabled Access In and Around
Good
The main entrance is via the car park near platform 1. The ticket office and waiting area are located here too. The entrance to the ticket office has a ramp with a rail on the left side when ascending and beside it there is a single step with a yellow painted edge. This area is undercover and has some metal seats. The door into the ticket office is activated by a touchpad to the left and opens inwards as it should. A second automatic door can also be found on the other side of the room. The ticket desk has a height adjustable counter, a hearing loop and a walking stick holder. I'm not sure why but I love to see this addition. As you may expect from a waiting area, there are seats however they are all metal seats with armrests. Navigating between the platforms can be done using the steps leading up to the walkway which have tactile paving, clear markings at level changes and handrails. There are also lifts to the walkway with hearing loops and braille buttons inside and out, with an additional low alarm button for use in emergencies. A perimeter rail is installed in the lift too. The lifts are a reasonable size and able to accommodate a powerchair user and a second person. Both platforms have tactile paving at the platform edge and on platform seating which consists of metal seats with armrests. Hearing loops operate on the platforms and departure information is displayed overhead on scrolling LED screens and audible announcements are provided. Passenger assistance points and help points are clearly marked.
Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas
Parking & Transport
Good
I travelled to this place by train
There are six accessible parking spaces at the station and 50 standard parking spaces. There is also a very convenient bus station at the entrance where the 9, 30, 30A, 30B, 47, 47B, 52 and 107 services operate. Taxis pick up at the rear of the ticket office, and a drop-off zone is available.
Accessible facilities: Drop-off or pick up point, Dedicated on-site parking
Accessible Toilets
Average
At the ticket office and waiting area on platform one there is an accessible toilet. The door is activated using the touch pad on the wall and does not require a RADAR key to access. The toilet is quite small but could accommodate a manual wheelchair user and another person. The toilet pan is on the rear wall. It has a soft backrest and contrasting blue grab rails on either side but no contrasting toilet seat. There is space for a right side transfer but there is a bin in the space which makes it unusable. The red cord hangs to the right when seated. It was free of obstruction but much longer than it should be as it trails on the floor. The sink has a small basin, a lever style tap and contrasting rails on either side. The toilet also has a baby change and a radiator which is welcome on a cold day.
Facilities: Accessible toilet
