Great food, great service!
4
4
Date of visit: June 2017
I have experience of challenges around: moving around
Overall Rating
Good
This was a wheelchair accessible restaurant with extremely friendly staff. Set in a shopping mall, its location is really handy!
Disabled Access In and Around
Good
The access in the front door was level access, and there were seats available if waiting to be seated or ordering take away. There are different seating options if eating in, which should suit a wide range of seating preferences. The mall itself has options for moving around with some areas having the choice of ramped or stepped access.
Parking & Transport
Average
Parking was s little tricky. Although there were plenty of disabled bays, it wasn't immediately obvious where they were, or how to get to the restaurant from the parking bays. It feels like they have compromised ease of use, for a quirky design layout for the mall.
Accessible Toilets
Good
Had everything I needed, although it was a little tight inside. I did have to untie the emergency pull cord, but didn't have a Euan's Guide card with me. Missed opportunity there!
Staff
Excellent
Staff were extremely helpful throughout and ensured we had everything we needed. They assigned us to a bigger table than needed, to ensure we had space to transfer, use the high chair and have room to keep me wheelchair close.
Additional Information
We stopped off on the way to Dover, and it was only 5 mins from the motorway. Great wee stop off point for some food and shopping.
