Very accessible museum
5
5
Date of visit: November 2019
I have experience of challenges around: moving around
Overall Rating
Excellent
Excellent telling of the English Civil War story (the seventeenth century one, not Brexit). Quite compact but full of interesting artefacts, descriptions and interactive displays plus three excellent short films. Fully accessible to all floors with roomy lift and adjoining theatre cafe is also accessible which is a bonus. There is also a civil war trail through the town which we followed without difficulty. Limited disabled parking spaces outside museum plus fifty yards down the road there is a level access car park.
Disabled Access In and Around
Excellent
Old building but a very modern conversion so access is excellent rhroughout, including toilet and cafe.
Parking & Transport
Excellent
We went by WAV and parked on a street nearby. Pavements all good with dropped curbs and quite a lot of pedestrianised in the centre. There are three spaces outside the museum but suspect they are often full. Fifty yards down the road (away from town centre) is a good sized level access pay and display car park.
Accessible Toilets
Excellent
The disabled toilet is through the cafe (via a platfomr lift) and through a theatre entrance door and could be better signposted. Large toilet with grab rails and well looked after.
Staff
Excellent
Very friendly and helpful.
