Small venue but great afternoon
5
5
Date of visit: September 2015
I have experience of challenges around: moving around
Overall Rating
Excellent
Easy viewing of the animals with smooth surfaces. Only a few reptiles not accessible. Spacious cafe and good sized toilet with grippy floor. Snacks only after 3. Parking one building away for double paid hrs. Friendly staff.
Disabled Access In and Around
Excellent
All level access. Some slopes but smooth terrain. Only a few reptiles not viewable in the reptile cave (which has low light). Low light in the aquarium. Low barriers to easily view animals from a low height. Manual doors into the large cafe and buildings. Great tropical house but if busy single pass only on some paths. Watch you don't wheel over a quail!
Parking & Transport
Excellent
Pay and display one building away on the same side - blue badge gets you double time. Level pavement to the entrance.
Accessible Toilets
Good
Good size wheelchair accessible loo in the cafe. A second one near the exit but staff recommended the newer cafe one. See photo. No changing place.
Staff
Excellent
Very attentive to the animals and people! Friendly and didn't rush us to go out - in fact they said go back in when we said we'd missed the aquarium at closing time.
Additional Information
We went Sunday afternoon and had the place to ourselves mostly - great if crowds are problematic. Be warned - you will want to take a baby seal home with you.
