Venue Description

Receiving theatre with over 100 productions each year including West End transfers and major tours.

Accessibility

Level access to automatic doors, front and back. Ramped or level access to Stalls seating and stairs or lift access to Circle level and to Kemp's restaurant on upper ground level.

Accessibility Guide

Accessibility Guide Link: https://bit.ly/2EfDvlX

Accessible Performances

Regular audio described, captioned and BSL interpreted performances - see website for current listings. Annual pantomime includes relaxed performance, especially suited to those with autism

Toilets

3 step-free accessible toilets at ground floor (including one immediately accessible from Stalls seating). 3 step-free accessible toilets at Circle level (accessed via lift from entrance foyer. There is a changing places toilet in Chapelfield Mall, 120m from the rear exit of the theatre.

Staff

Frontline staff receive regular disability awareness training, including visual awareness, deaf awareness, autism awareness, dementia awareness, learning difficulties awareness

Assistance dog facilities

Assistance dog exercise facilities

Nearest park is Chapelfield - 2 mins walk from theatre

Other assistance dog facilities

Theatre staff offer option to look after assistance dogs during the show on request. Alternatively, for patrons preferring to keep their dogs with them, a seat will be held off sale, on request, to allow the dog more space inside the auditorium