O2 Shepherd's Bush Empire- Mobility Scooter
4
4
Date of visit: May 2026
I am a disabled person. I have experience of challenges around: moving around
I use or have experience of: mobility scooter, walking aid
Overall Rating
Good
Great staff and easy to get in and out.
Disabled Access In and Around
Good
I was well placed on a platform with a great view of the stage. Getting in and out was perfect, I could access the bar and the merch stall...only really issue was when I was on the platform, people were squashed in behind me, and it was very difficult for me to get to the toilet and back.
Accessible facilities: Single-level venue, Step-free entrance
Parking & Transport
Average
I travelled to this place by bus
I arrived by bus which was easy.
Accessible Toilets
Good
Accessible toilet on ground floor was well signposted, if a little on the small side
Facilities: Accessible toilet
Staff
Excellent
Could not have been friendlier and more helpful.


