Old Market Square Tram Stop

Nottingham

1 review

Review this place

mrsmollyc

25 Aug 2026

Very busy stop in city centre

Date of visit: August 2026

I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

I use or have experience of: disabled toilet, wheelchair

The Old Market Square tram stop with a tram stopped at one of the platforms. The tram is facing the right of the image and just in front of the nose of the tram is a tall sign with the name of the stop. To the left is the rest of the platform where a shelter can be seen

A view down one of the platforms. On the right of the image is the edge of the platform which has tactile markings.

A help point in the side of a large pole that reaches up to an overhead, digital sign. The help point is yellow and has two buttons, a red one for emergencies and green for non-emergencies and to speak to staff. Below the sign, in front of the pole with the help point in it, Is a large yellow paving stone. This helps identify where the help point is located

Overall Rating

Good

This was a busy stop as it is right at the heart of the city with many shops and restaurants surrounding it. The tram platforms rise up to match the level of the trams so there is a gradient to them where the incline is changing to match the pavements around them. There are two platforms separated by the tram tracks in the middle. Each platform has some small shelters with perching benches, a ticket machine, a help point, tactile markings at the edge of the platform and a wheelchair symbol to indicate the best place to wait to be close to the doors by the wheelchair space.

Disabled Access In and Around

Good

At the ends of the platforms there are level spots where you can cross the tram tracks and travel between each platform. These platforms are connected to the pavements around them so there are some gradients to the pavements and platforms to make the two connect. There are tactile markings down the length of both platforms at the edge of the platform. The platforms have some shelters with perching benches in them, similar to a bus shelter. The platforms also have ticket machines and help points on them. The help points have a large yellow square painted on the floor in front of them to make them easier to find. The platforms are raised so that they are level with the trams when they stop. There are wheelchair symbols on the platform floor which indicate where the wheelchair spaces are located on the trams. There are also wheelchair symbols on the door closest to those spaces as well. The trams usually require you to press a button on the door to open them to board or disembark which I found was sometimes a bit tricky for me in my wheelchair with my power attachment on the front. If you are in the wheelchair space and are getting ready to disembark, there is a blue button to let the tram driver know that you are wanting to get off and they should provide more time. The gap between the tram and the platform was very minimal so it was very easy for me to get on and off the trams on my own.

Accessible facilities: Single-level venue

Parking & Transport

Average

I travelled to this place by tram

There are two tram platforms. One provides services travelling towards Clifton South and Toton Lane and the other provides services that travel through the city centre and continue towards Hucknall and Phoenix Park.

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