On The Waterfront

Overall rating

About

Open for breakfast, lunch and dinner, we are one of Exeter’s most popular places to eat. We are proud to serve only top quality, locally sourced food in our restaurant. We are also a Cask Marque accredited pub, which means you can be certain of a good pint of local ale as well as a selection of more widely known beers and lagers. We are family friendly and boast a dining area for parties of up to 100 guests. Our heated terrace is perfectly located on Exeter’s picturesque quayside and is the ideal place to watch the world go by whether you are eating or drinking.

Reviews

Overall rating

(1 review)

Overall rating breakdown

5 0
4 0
3 0
2 0
1 1

Access (avg.)

0.5

Parking (avg.)

Toilets (avg.)

Staff (avg.)

0.5

stevegreenway

Apr 2015

Massive curb

Having called to check they had disabled facilities before booking a table at a well known pizza restaurant at the Quay in Exeter. We were appalled to see the only way to access the building was over a 10" curb! My sister asked a grumpy member of staff for assistance. Who reluctantly dragged out what he claimed was a ramp for disabled people, and left. His ramp was clearly the wedge they use to get barrels into the bar. Not wide enough, and with a 45' angle, too steep for a wheelchair user. We left in disgust. And will never return. Avoid.

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Disabled Access Information Provided by On The Waterfront

Disabled Access at On The Waterfront

In January 2019 we refurbished our terrace in full, while doing this we had a dropped curb put in to make the building much more accessible. The rest of the building is flat throughout, and we have modern and recently refurbished disabled toilet access too. The Quayside is covered in cobblestones which may cause some difficulties for those in wheelchairs, though the path closest to the river is smoother and means there is a much shorter bumpy ride over the cobbles to reach our ramp.

Accessible parking at On The Waterfront

We do not have any parking on site, though the Quayside does have a couple of disabled parking spots next to the Riverside Cafe - less than a 2 minute stroll away from us. There is more disabled parking in the Quay and Cathedral multi-story car park (3 minutes away), and Commercial Road (4 minutes away).

Dedicated on site parking

Toilets features at On The Waterfront

Access to the toilets is completely flat, and these were refurbished in the early part of 2017. There is a hand rail and lots of space available.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.