Overview

I often head into the overgate when I have time to kill in the centre of Dundee. All the shops are mostly accessible and the centre has 2 accessible toilets.

Transport & Parking

There is a multi storey NPC carpark attached to the centre with a good amount of blue badge bays. There is also on street council owned disabled bays 1 street away on reform street. Your car does need to be lez compliant or exempt to access these though.

Access

Level access to all shops, there are some difficult slops to 1 or 2 shops on the top floor that my manual chair with powered trike attachment can just about do with a small run up as it slides on the smooth floor. There is a visitor help desk on the second floor at the top of the escalators, bottom of the second floor carpark ramp.

Toilets

There are 2 accessible toilets but often bins in the turning space so could be difficult for bigger powered chairs

Staff

On the every day they are very friendly and helpful including security. I had issues during a fire alarm a few years ago due to my at that point hidden disability and staff were less than helpful when it came to trying not to be bumped while trying to get down the stairs but contacted them with my experience and have been told there has been further training for staff