Venue Description

Located in the Sintra hills, the Park and Palace of Pena are the fruit of King Ferdinand II’s creative genius and the greatest expression of 19th-century romanticism in Portugal, denoting clear influences from the Manueline and Moorish styles of architecture. The palace was built in such a way as to be visible from any point in the park, which consists of a forest and luxuriant gardens with over five hundred different species of trees originating from the four corners of the earth.

Accessibility

Wheelchairs available on reservation. Traction equipment adaptable to manual wheelchairs available on reservation. Map at the ticket office indicating the recommended route for people with disabilities. Sign Language interpreter available at the ticket office via video-call (Serviin). Accessible transfer/transport from the park entrance to the Palace ( fits one wheelchair ). Steep slopes to the Palace, still possible to access for people with disabilities whilst using the transfer. Electric powered transport (Hop On Hop Off ). Accessible store, restaurant and cafeteria, with adapted WC and lift

Accessibility Guide

Accessibility Guide Link: https://www.parquesdesintra.pt/en/plan-your-visit-en/accessibility/

Accessible Performances

Visits with Portuguese Sign Language interpreter

Awards List

World Travel Award of the World’s Leading Conservation Company; SIL Real Estate Award, category “Urban Rehabilitation –Tourism” at the 2014 Real Estate of Portugal Salon. Project involved the restructuring and refurbishment of the Palace store, restaurant and cafetería; Camellia Garden of Excellence

Toilets

Accessible toilets - Park Entrance - Store in Palace of Pena - Restaurant in Palace of Pena

Staff

Training provided: Raising staff awareness towards visitor diversity/ behavioural recommendations Training of staff in Portuguese sign language