no disabled access or disabled toilet
2.5
2.5
Date of visit: March 2016
I have experience of challenges around: moving around
Overall Rating
Average
First problem is there is a reasonably high step at the entrance . a mobility scooter would not be able to cope with height of the step My mobility scooter was left outside the building . No issues about the food or the staff . Main complaint was the toilets , there is NOT an accessible toilet . it is a level walk to toilets but once you open the door you have two steps [high] to get up to reach the toilet . the walls are glazed tiles from floor to ceiling ,no rail to hold onto . I had to use my mobile phone to call one of the people from our party so that a female could assist me down the steps
Disabled Access In and Around
Bad
no disabled access
Parking & Transport
Good
Car parking bays on Castle Street where the restuarant is located
Accessible Toilets
0ramp was available but there was no notification of this .I was told after via a phone call i made the following day
Staff
Good
the staff done what had to be done
Additional Information
would i visit again ?? That depends if they improve accessibility and importantly the toilet
