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Pizza Express

74 Castle Street, Farnham, GU9 7LS, United Kingdom | 01252 733 220 | Website
1
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no disabled access or disabled toilet

2.5

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid, Mobility Scooter

Overview

First problem is there is a reasonably high step at the entrance . a mobility scooter would not be able to cope with height of the step My mobility scooter was left outside the building . No issues about the food or the staff . Main complaint was the toilets , there is NOT an accessible toilet . it is a level walk to toilets but once you open the door you have two steps [high] to get up to reach the toilet . the walls are glazed tiles from floor to ceiling ,no rail to hold onto . I had to use my mobile phone to call one of the people from our party so that a female could assist me down the steps

Transport & Parking

3.5

Car parking bays on Castle Street where the restuarant is located

Access

0.5

no disabled access

Toilets

0

ramp was available but there was no notification of this .I was told after via a phone call i made the following day

Staff

3.5

the staff done what had to be done

Anything else you wish to tell us?

would i visit again ?? That depends if they improve accessibility and importantly the toilet

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